DALLAS – Southwest Airlines Co. (NYSE: LUV) celebrates its recognition on Business Travel News' (BTN) list of the 25 most influential people in travel for 2023. Dave Harvey, Vice President and Chief Sales Officer at Southwest, is featured as one of the most influential people in travel for his leadership in building and advancing the carrier's relationship with business travel Customers and travel managers. BTN's annual assessment of business travel industry leaders, technologists, and travel buyers highlights individuals who made an impact in the industry and moved the needle in areas across technology, innovation, customer service, sustainability, and more in the past 12 months.
"The Southwest Business Team is dedicated to providing trusted and reliable service to meet the expectations and needs of the Travel Management community and their travelers," Harvey said. "Over the past year, we've focused on enhancing our proactive communication, removing friction, increasing flexibility, and updating our technology to provide a greater travel experience. I'm honored that BTN continues to recognize Southwest Business and congratulate the Team for its unwavering commitment to building a new level of confidence and trust among our Customers."
In the past year, Southwest Business introduced Southwest Business Meetings, a revamped suite of solutions created to make it easier for meeting planners to manage travel on Southwest. The airline also added more enhancements to Southwest Business AssistTM, a portal designed for travel managers to streamline corporate travel programs.
Southwest Business recently ranked second overall on BTN's 2023 Airline Survey for customer satisfaction in business travel, ranking first in the value of relationship with account managers and overall price value categories. The airline has been consistently recognized by BTN for leadership in business travel, with Harvey, Bob Jordan, and Gary Kelly featured in previous most influential people in travel lists for more than a decade.
For more information on Southwest Business, visit southwest.com/aboutbusiness.
ABOUT SOUTHWEST AIRLINES CO.
Southwest Airlines Co. operates one of the world's most admired and awarded airlines, offering its one-of-a-kind value and Hospitality at 121 airports across 11 countries. Southwest took flight in 1971 to democratize the sky through friendly, reliable, and low-cost air travel and now carries more air travelers flying nonstop within the United States than any other airline8. Based in Dallas and famous for an Employee-first corporate Culture, Southwest maintains an unprecedented record of no involuntary furloughs or layoffs in its history. By empowering its more than 74,0009 People to deliver unparalleled Hospitality, the maverick airline cherishes a passionate loyalty among more than 126 million Customers carried in 2022. That formula for success brought industry-leading prosperity and 47 consecutive years 10 of profitability for Southwest Shareholders (NYSE: LUV). Southwest leverages a unique legacy and mission to serve communities around the world including harnessing the power of its People and Purpose to put communities at the Heart of its success. Learn more by visiting Southwest.com/citizenship. As the airline with Heart, Southwest has set a goal to work toward achieving net zero carbon emissions by 2050. Southwest has also set near-term targets and a three-pillar strategy to achieve its environmental goals. Learn more by visiting Southwest.com/planet.
- Based on U.S. Dept. Of Transportation quarterly Airline Origin & Destination Survey since Q1 2021
- Fulltime-equivalent active Employees
- 1973-2019 annual profitability
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