Information Regarding Operational Impact of Technology Issues
Sunday morning Southwest Airlines is reporting a full recovery across our flight network. We are grateful to our Employees for their dedication and our Customers for their patience and loyalty as we worked to rebuild our operations after a technology outage on Wednesday, July 20.
The Southwest Airlines Customer Relations Team continues to work directly with those Customers impacted and inconvenienced by the disrupted operations. We have extended our flexible travel accommodations for Customers who hold booked travel from Wednesday the 20th through Tuesday the 26th of July. These Customers have two weeks from their original date of departure to rebook and begin travel at the original fare, with no additional cost by visiting Southwest.com