Media Release

Southwest Airlines Outlines Two Billion-Dollar Plan To Transform The Customer Experience, Bringing More Simplicity And Speed From The Ground Up: Airline To Connect Customers With Faster Wifi, New In-Seat Power, Larger Overhead Bins, And More

May 11, 2022 - Southwest Airlines Co. (NYSE: LUV), today awarded the 2022 J.D. Power Award for Highest Customer Satisfaction among Economy carriers in North America.