Southwest Airlines Statement Regarding Inappropriate Flight Deck Conversation
We are committed and dedicated to maintaining the highest standard of ethics in the industry; in fact we’ve built our Company’s reputation on the Golden Rule: treating others as you would like to be treated, with concern, care and respect. The actions of this Pilot are, without question, inconsistent with the professional behavior and overall respect that we require from our Employees. The Pilot in question has been reprimanded, receiving a suspension without pay for a length of time. Prior to being reinstated, he underwent additional diversity education to reinforce the Company's expectations for all Employees to demonstrate respect for others. The pilot is remorseful and has formally apologized to both FAA Controllers and his base Leadership. Southwest’s Flight Operations Leadership has also sent an apology to Southwest Flight Attendants and his fellow Pilots.